Managed Long-Term Service and Support

The Commonwealth of Virginia began implementation of the Commonwealth Coordinated Care Plus (CCC Plus) program on August 1, 2017, to transform the delivery of care and long-term support services to Medicaid members with complex care needs. In addition, Cardinal Care was fully implemented in early 2024 with the goal of consolidating managed care and fee-for-service programs (including CCC Plus) and implementing a new model of care that will affect members with complex needs and those using long-term services and supports.  And on January 1, 2025, automatic aligned enrollment was implemented for members in Dual Eligible Special Needs Plans (D-SNPs).  A team of researchers from VCU’s Department of Health Policy and William & Mary has been engaged to conduct a robust evaluation of the effect of these recent policy changes on members who are dual eligibles and others with complex health needs who require managed long-term services and supports

January 2025

Mellor JM, Cunningham PJ, Britton E, Mitchell A, Dagenhart S. Perceived Timeliness of Prior Authorization Approvals for Medicaid Home- and Community-Based Services. Journal of the American Geriatrics Society. 2025 Jan 2. doi: 10.1111/jgs.19335.

September 2024

Mellor J, Cunningham P, Britton E, Walker L. Use of Home and Community-Based Services After Implementation of Medicaid Managed Long Term Services and Supports in Virginia. J Aging Soc Policy. 2024 Sep 2;36(5):1026-1044. doi: 10.1080/08959420.2023.2183678. Epub 2023 Mar 1. PMID: 36857515.

June 2024

Mellor JM, Cunningham PJ, Britton E, Behrens M, Urmi AF, Vega V. Beneficiary Experience of Care by Level of Integration in Dual Eligible Special Needs Plans. JAMA Health Forum. 2024 Jun 7;5(6):e241383. doi: 10.1001/jamahealthforum.2024.1383. PMID: 38848088; PMCID: PMC11161838.

February 2024

Marks SJ, Saunders H, Shadowen H, McCray N, Bachireddy C, Dagenhart S, Brown S, Guerra L, Cunningham PJ. Prevalence and Correlates of Unmet Medical and Social Needs in Virginia's Medicaid Managed Long Term Services and Supports Program. Med Care. 2024 Feb 1;62(2):93-101. doi: 10.1097/MLR.0000000000001957. Epub 2023 Dec 8. PMID: 38063515.

December 2022

Salehian S, Saunders H, Walker L, Cunningham P. Health plan switching and satisfaction in a Medicaid MLTSS program. Am J Manag Care. 2022 Dec 1;28(12):e428-e435. doi: 10.37765/ajmc.2022.89278. PMID: 36525662.

April 2022

CCC Plus Comprehensive Evaluation Report

November 2019

Survey of Member Experiences with Care Coordination and Health Plans

Key Facts about Care Coordinators Serving CCC Plus Members